Return & Refund Policy
Thank you for shopping at Ciclo Fashion.
If, for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
- “Ciclo Fashion” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement)
- “Goods” refers to the items offered for sale on the Service.
- “Service” refers to the Website.
- “Website” refers to Ciclo Fashion, accessible from ciclofashion.com
- “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 7 days
- The Goods are in the original packaging
- The Goods are in their original condition
- The following Goods cannot be returned:
- The Goods made to Your specifications or clearly personalized.
- If the tag has been removed.
- If the goods have been worn or washed.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.